inJoy

TERMS OF USE AND PRIVACY POLICY

By accessing, browsing, registering an account, clicking “I Agree,” or placing an order through the Website, you confirm that you have read, understood, and agreed to these Terms and Conditions, the Privacy Policy, and all related policies of DOXO INGREDIENTS INC. (the “Company”). If you do not agree to these Terms and Conditions, you must discontinue use of the Website.
 

1. ACCOUNT REGISTRATION: To access certain features of the Website, including online ordering, you may be required to create an account. You agree to provide complete, accurate, and updated information during registration and to maintain the confidentiality of your login credentials.

You shall be responsible for all activities conducted under your account. The Company reserves the right to suspend, restrict, or terminate accounts containing false, misleading, unauthorized, or fraudulent information.
 

You must be at least eighteen (18) years old or possess the consent of a parent or legal guardian to use the Website and create an account.
 

2. ONLINE ORDERS AND PAYMENTS: All orders placed through the Website are subject to availability, confirmation, verification, and acceptance by the Company.

Prices displayed on the Website are subject to change without prior notice and may include applicable taxes, delivery charges, service fees, or other charges.
 

Payments may be processed through accredited third-party payment providers, including credit cards, debit cards, e-wallets, online banking facilities, or other available electronic payment methods. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.
 

The Company reserves the right to:

  1. refuse or cancel any order or transaction;
  2. limit quantities purchased;
  3. decline payments;
  4. verify payment information;
  5. investigate suspicious activity; and
  6. suspend or block transactions suspected to be fraudulent, unauthorized, illegal, abusive, or in violation of these Terms and Conditions.

Order confirmations sent electronically do not automatically constitute final acceptance of an order. The Company reserves the right to cancel or refuse orders even after confirmation where necessary for security, legal, inventory, pricing, operational, or fraud-prevention reasons.

 

The Company may operate an affiliate or influencer referral program wherein accredited Influencers are assigned referral links, referral codes, or similar tracking mechanisms.

 

Transactions completed through an Influencer’s referral link or code may entitle the Influencer to a corresponding commission, incentive, or credit subject to validation and approval by the Company.

 

The Company reserves the right to withhold, reverse, adjust, suspend, or cancel commissions arising from:

  1. cancelled or refunded orders;
  2. chargebacks or disputed payments;
  3. fraudulent or suspicious transactions;
  4. self-referrals;
  5. abuse of the referral system; or
  6. violations of applicable laws, policies, or program rules.

3. DATA PRIVACY AND CONSENT: The Company values and respects privacy and is committed to protecting personal information in compliance with the Data Privacy Act of 2012 and applicable rules and regulations.

By using the Website and registering an account, you expressly consent to the collection, recording, organization, storage, updating, retrieval, use, disclosure, sharing, retention, and processing of your personal information for legitimate business purposes.

 

The personal information collected may include, among others, your full name, username and account credentials, delivery and billing address, mobile number, email address, payment and transaction information, order history, device information, IP address, browsing activity, referral or affiliate transaction data, and such other information as may be necessary for the operation of the Website, processing of transactions, account verification, fraud prevention, customer support, and fulfillment of orders and services.

 

Your personal information may be processed for purposes including account registration and management, identity verification, processing and fulfillment of orders, payment verification and processing, customer support and after-sales service, administration of promotions and rewards, affiliate or influencer commission tracking, fraud prevention and security monitoring, analytics, system improvement, and business operations, marketing and promotional communications, compliance with legal and regulatory obligations, and enforcement of company policies and contractual rights.

 

You likewise authorize the Company to disclose or share relevant personal information with authorized employees, affiliates, subsidiaries, payment gateway providers, banks, logistics and delivery partners, IT providers, cloud storage providers, marketing providers, analytics providers, and other service providers as reasonably necessary for the operation of the Website and processing of transactions.

 

The Company implements reasonable organizational, technical, and physical security measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, while reasonable safeguards are maintained, no online platform, server, database, or electronic transmission can be guaranteed to be completely secure. By using the Website, you acknowledge and accept the inherent risks associated with internet-based transactions and communications.

 

You further acknowledge your rights as a data subject under the Data Privacy Act of 2012, including the right to access, correct, object to, withdraw consent from, or request deletion of personal information, subject to legal and operational limitations.

 

The Company reserves the right to retain and process personal information as necessary for legitimate business purposes, enforcement of contractual rights, dispute resolution, fraud prevention, compliance with legal obligations, and establishment, exercise, or defense of legal claims.

For inquiries, requests, or concerns relating to personal information or data privacy rights, you may contact the Company through email: privacy@doxo.com.ph and contact no.: 0991-079-5386.

 

4. PROHIBITED ACTS: You agree not to use the Website for unlawful, fraudulent, or abusive purposes, provide false or misleading information, interfere with the security or operation of the Website, attempt unauthorized access to accounts, systems, or databases, introduce viruses, malware, or malicious code, misuse promotional programs or referral systems, or violate any applicable law, regulation, or third-party right.

 

5. LIMITATION OF LIABILITY: To the fullest extent permitted by law, the Company, its directors, officers, employees, affiliates, subsidiaries, partners, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, losses, liabilities, or expenses arising from or related to:

  1. The use of or inability to use the Website;
  2. Delayed, failed, unauthorized, or incomplete transactions;
  3. System interruptions, maintenance, server downtime, technical malfunctions, or electronic errors;
  4. Payment processing failures;
  5. Acts, omissions, interruptions, or errors of third-party payment providers, banks, e-wallet providers, logistics companies, telecommunications providers, internet service providers, or other third parties;
  6. Unauthorized access to user accounts or personal information caused by factors beyond the reasonable control of the Company;
  7. Loss of profits, revenue, business opportunities, goodwill, anticipated savings, or data; or
  8. Fraudulent, illegal, or unauthorized activities committed by third parties.

All services, products, and Website functionalities are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except as may be expressly required by applicable law.

 

In any event, the total liability of the Company arising from any claim related to the Website, online purchases, or transactions shall not exceed the amount actually paid by you for the specific transaction giving rise to the claim.

 

Nothing in these Terms and Conditions shall limit liability where such limitation is prohibited under applicable law.

 

6. AMENDMENTS: The Company reserves the right to amend, modify, or update these Terms and Conditions, policies, Website features, prices, products, and services at any time without prior notice. Continued use of the Website after such amendments constitutes acceptance of the revised Terms and Conditions.

 

7. GOVERNING LAW: These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines.

Any dispute arising from the use of the Website or any transaction conducted through the Website shall be subject to the exclusive jurisdiction of the proper courts of Quezon City, Philippines.